C2i advanced Technologies, Inc. offers full service on GARTS and its other products. C2i AT will work with the manufacturers and Retrofitters on your behalf, but the agreement for repairs and payment is ultimately between the manufacturer of the Bunker Pants or the Retrofitter and you the customer. Payments for retrofits will be expected, when the retrofits are completed and will be the responsibility of you the customer, unless prior arrangements are made between the Retrofitter, manufacturer or any other responsible party. C2i AT will set up direct billing to the manufacturer or Retrofitter for the supply of GARTS. GARTS is covered by C2iAT’s lifetime warranty against product defects or workmanship deficiencies. Call us if you have any questions about this customer service policy.